Up to $4,500 + 350 Free Spins
Responsible Gaming
24Casino supports a safe, balanced and informed approach to gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits before you play, understand the risks and take regular breaks. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop and seek support.
Gamble responsibly
Gambling involves risk, and every bet can result in a loss. There is no guaranteed strategy, system or outcome. Past results do not predict future results, and a run of losses does not make a win more likely. Only gamble with money you can afford to lose after essential expenses and other financial commitments have been covered.
Before opening a game or placing a bet, decide how much time and money you are comfortable spending. Treat that amount as an entertainment cost rather than an investment. Avoid increasing your stake to recover losses, and do not borrow money, use credit intended for essential expenses or sell possessions to fund gambling.
- Set a gambling budget and keep it separate from rent, bills, savings and household expenses.
- Set a time limit before you start and take regular breaks away from the screen.
- Keep track of deposits, bets, wins and losses so you have a clear view of your activity.
- Do not chase losses or believe that a win is due after a losing streak.
- Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or affected by medication.
- Never gamble with money that belongs to someone else or that is needed for essential costs.
- Use account controls and take a break if your gambling feels difficult to manage.
- Ask someone you trust to help you stay accountable to the limits you have chosen.
Gambling should not interfere with your daily responsibilities or relationships. If you find yourself hiding gambling activity, thinking about it constantly, missing work or study, or feeling pressure to keep playing, consider stopping immediately and seeking confidential help.
Tools to help you stay in control
Account features may be available to help you manage your gambling. Depending on the service and your circumstances, these may include deposit limits, spending limits, session reminders, activity information, temporary breaks or account closure. Controls can work best when they are chosen before you begin gambling and set at an amount and period that reflects your personal circumstances.
Set a limit before you play
Choose a limit for deposits or spending that you can comfortably afford. Consider your income, regular expenses, debts and other financial commitments. A limit is not a target to reach. If you reach it, stop gambling rather than trying to change it immediately. Where a requested limit change is subject to a waiting period or other process, continue to follow the existing limit until the change takes effect.
Take a break
A temporary break can help you step away from gambling and reassess how it fits into your life. During a break, avoid looking for alternative ways to gamble or creating another account. Use the time to focus on sleep, exercise, friends, family, work, study or other activities that support your wellbeing.
Consider self-exclusion
If you feel unable to control your gambling, self-exclusion may be appropriate. Self-exclusion is a formal request to prevent or restrict access to gambling services for a selected period or until further notice, subject to the available process. It is important to use self-exclusion seriously and not attempt to bypass it. You may also wish to ask banks, payment providers or other relevant services whether they offer gambling blocks or related controls.
If you would like information about available account controls, review the relevant account settings and help information or contact the appropriate support channel available through the website. Do not provide sensitive personal or financial information through an unverified channel.
Recognising gambling harm
Gambling harm can affect anyone, regardless of age, income, experience or background. It may develop gradually, and people do not always recognise the change straight away. The following signs may indicate that gambling is becoming difficult to manage:
- Spending more money or time gambling than you planned.
- Trying to win back losses by placing larger or more frequent bets.
- Feeling restless, irritable or anxious when you try to stop.
- Thinking about gambling throughout the day or planning life around it.
- Borrowing money, missing payments or using essential funds for gambling.
- Hiding gambling, losses or account activity from family, friends or colleagues.
- Arguing with people close to you because of gambling.
- Neglecting work, study, health, sleep or other responsibilities.
- Gambling to escape stress, loneliness, sadness or other difficult feelings.
- Feeling guilt, shame, hopelessness or distress after gambling.
- Selling possessions or taking out credit to continue gambling.
- Returning to gambling soon after deciding to stop.
One or more of these signs is a reason to pause and seek advice. You do not need to wait for a crisis, a large financial loss or a relationship breakdown before asking for help. Speak openly with someone you trust, stop gambling and consider professional support.
Protecting young people and other people
Gambling services are intended for adults who meet the applicable legal age requirements. Do not allow anyone under the required age to access your account or device. Keep login details, payment information and devices secure, and use appropriate parental controls where relevant. Do not gamble on behalf of another person, allow another person to use your account or share account credentials.
If someone close to you is experiencing gambling harm, try to have a calm and non-judgemental conversation. Focus on what you have noticed and how it affects them and the people around them. You can encourage them to set limits and seek professional advice, but you cannot control another adult's gambling on their behalf. Protect shared finances and seek independent advice where necessary.
Getting help in Australia
Free and confidential gambling support is available in Australia. Gambling Help Online provides information, counselling and support options for people affected by gambling, including family members and friends. State and territory services may also offer counselling, financial advice, peer support and assistance with self-exclusion or other protective measures. Search for the official gambling support service in your state or territory, and use trusted government or recognised community-service websites.
If gambling has caused financial difficulty, consider speaking with a free financial counselling service. A financial counsellor can help you understand your options, organise bills and address debt without judgement. You may also wish to speak with a doctor, psychologist or other qualified health professional if gambling is affecting your mental health, sleep or relationships.
If you feel at immediate risk of harming yourself or someone else, or you cannot stay safe, contact emergency services in Australia or attend the nearest hospital emergency department. If you are in immediate emotional distress, seek urgent help from a crisis support service. Your safety comes first.
Our approach
24Casino aims to provide clear information and support responsible participation. We may take steps to protect account holders where activity, information or communication indicates that gambling may be causing harm. This can include asking questions, discussing available controls, applying restrictions or suspending access where appropriate and permitted. Any account action is subject to the applicable terms, policies and legal requirements.
If you are concerned about your own gambling, do not wait for an account review or contact from us. Stop playing, use the available account controls and seek independent support. Responsible gambling is a shared effort, but you remain responsible for making informed decisions about whether, when and how much to gamble.
For more information, review the website's terms, privacy information and account-control guidance. Rules and support arrangements can change, so always check current information from official Australian sources. By using any gambling service, you should ensure that you understand the applicable rules and that participation is lawful in your location.